What Information Do I Need To Order A Key?

In most cases, ordering a key is simple — all you need is the lock code.

The lock code is usually stamped directly on the lock or on the original key.

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🔍 Where Do I Find My Lock Code?

Look for your lock code in these common locations:

• Original Key – The code is often stamped directly on the key
• Lock Face / Lock Cylinder – Some locks have the code engraved on the front, side, or have a sticker on the back. 
• Original Packaging or Documentation – May include the key code or lock number

This code is the fastest and most accurate way to find your replacement key.

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⚠️ Do I Need Anything Else?

Sometimes, yes.

⚠️ Some lock codes are used by multiple manufacturers, so we may also need:

• The furniture manufacturer
• Or a photo of the lock

This helps ensure you receive the correct key the first time.

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✅ What Should I Do First?

• Enter your lock code in the search bar on our website
• Browse the available options and see example lock photos

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⚠️ No Lock Code?

If there is no lock code, we are not able to provide a replacement key.

⚠️ Without a lock code, there is no way to identify the correct key cut for your lock.

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❓ What Are My Options Without a Code?

If your lock does not have a code:

• You may need to replace the lock instead of the key
• Or contact us to confirm available options for your specific situation

📸 Send us a photo of your lock (front and inside if possible)
📧 Email: [e-mail]

Our team can help identify the correct key for you.